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Policies

  • Recommended to select at checkout one of the insured shipping options as we are not liable for any lost/damaged product(s). 

  • Shipping times are not guaranteed. 

  • International shipping 

    • Shipping times do not always update and may not reflect current status once they leave the US.

    • It is not uncommon to have delays in international shipping. Expect a minimum of 2 weeks to 3 months wait depending on your location. Please, check your tracking number with your carrier for specifics. 

  • Items are custom made and are not eligible for return or exchange.

 

This is a general list, please read the full list of policies or returns and exchanges for more information.

Care Instructions

  • Never machine wash your Akita Handmade products.

  • Easy cleanup with cold to lukewarm water and mild detergent.

  • Most messes are as simple as rinse and hang dry.

 

For a more in depth care information visit the full list by clicking below.

Q&A

  • Can I add to a previously placed order?

As long as your USA order has not shipped you can add to it. 

  • Do you ship internationally?

I currently am only shipping to the USA and Canada.

  • Do you accept custom requests?

​All products are sold as listed.  If you are looking for something custom you can contact me to see if it is possible.

Disclaimer

Akita Handmade is not held responsible for any accident, loss or injury that may occur while using these products.  By purchasing Akita Handmade products you agree to assume all liability.  It is the owner's responsibility to choose the correct and appropriate products to use for their pets.  Please, inspect your Akita Handmade products before each use for normal wear and tear and do not leave pets unattended with them.

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